For over 20 years, we have conducted an extensive physician survey to identify the doctors that other doctors trust most.
Rheumatologists are medical doctors who specialize in the diagnosis and treatment of diseases of the joints.
As American and Canadian veterans embark on a new chapter abroad in the vibrant landscapes of Mexico, they bring with them a rich tapestry of experiences, resilience, and an unwavering commitment to service. Navigating life as an expatriate veteran unfolds a unique set of challenges, especially when it comes to accessing the benefits earned through dedicated service. This guide seeks to illuminate the path of Veterans Benefits for American and Canadian expat veterans in Mexico, unlocking the array of benefits available to them and providing invaluable insights into crafting a thriving life in a new land.
Download our app using the link below or scan this QR code:
Application Login Instructions
Our application is easy to download and use. Once you download the app, you can log in without any hassle. If you don't have a QR code reader, you can easily get one from the Google Play Store or Apple Store.
Alternatively, you can search for LMG App and download it for FREE!
If you’re already registered, just enter your email and create a password to get started.
Features of Our App
- Schedule an appointment
- Request services
- Call an ambulance
- Video conferencing with your doctor
- Refill your medications if enrolled in our Pharmacy Program
- Emergency Call Button:
You’ll be instantly connected to our 24/7 English-speaking emergency call center.
Coming Soon!
- Fall Detection System
- Automatic Emergency Voice Activator
- Help is on the way: GPS services to locate you in case of an emergency
- Send your Live Location to our emergency team
- Ambulance Route tracker
- Alexa Calling feature for immediate help
- Optional check-in feature for regular safety check-ins
For support issues, email us at This email address is being protected from spambots. You need JavaScript enabled to view it.
Since 1929, Blue Cross Blue Shield (BCBS) companies have provided healthcare coverage to members, allowing them to live free of worry, free of fear.
Lakeside Medical Staff
Dr. Javier Ezquerra
Medical Director
Dr. Javier Ezquerra graduated from Universidad Autónoma de Guadalajara (UAG) and has extensive experience in hospital administration and patient management. He oversees the medical direction of Lakeside Medical Group, ensuring compliance with the highest quality standards in care and clinical coordination.
Ana Rentería
Business Development & Protocols
Ana graduated from Universidad del Valle de México (UVM) with a BA and later earned an MBA from the same institution. She supports Lakeside Medical Group in business development, operational protocols, and our prescription drug program.
Dr. Juan Francisco Padilla
Chief Financial Officer and Network Manager
Juan Francisco holds a BA in Finance from Tecnológico de Monterrey, a BA in Economics from La Trobe University (Australia), a Master’s also from Tecnológico de Monterrey and a PhD in Administration and Finance. With over 15 years of experience in the healthcare and financial sectors, he leads the strategic financial operations and organizational management of Lakeside Medical Group.
Administrative & Operations Team
- Darío Ruesga – Administrative Coordinator
- Dafne Delgado – Finance Department
- Goreti Reyes – Insurance Verification & Support
- Diego Cortés – Insurance Verification
- Gustavo Ramos – Medical Case Manager
- Fausto Briseño – Medical Case Manager
- Joana Navarro – Administrative & Records Support
Reproductive endocrinologists are medical doctors who specialize in diagnosing and treating infertility and other reproductive or hormonal disorders.
Embarking on a healthcare journey as an expatriate demands more than just conventional coverage—it calls for a tailored and holistic approach that resonates with the unique needs of those residing in Mexico. Lakeside Medical Group, a beacon of healthcare innovation, steps beyond the ordinary to offer Health Maintenance Organization (HMO) services for expats in Mexico. In this exploration, we navigate the realm of healthcare significance, delve into Lakeside Medical Group's distinctive methodology, and unravel the layers of benefits woven into this comprehensive healthcare model. Beyond mere coverage, Lakeside Medical Group stands as a partner committed to elevating the healthcare experience for expatriates in Mexico.
Lakeside Medical Group Privacy Policy
This Privacy Policy describes how your personal information is collected, used, and shared when you visit www.lakemedicalgroup.com As one of the largest Managed Care HMOs in Mexico we desire to be a responsible participant in the healthcare industry. We make every possible effort to protect the privacy and confidentiality of our clients and of the individuals whose healthcare data may be identified within data collected by us for medical billing purposes.
Our company values and respects everyone’s privacy and has taken necessary steps to protect the same.
This Privacy Policy has been developed to help you understand how our website www.lakemedicalgroup.com collects, uses, communicates and discloses personal information.
Here are the outlines of our policy:
- When you visit our website, our server may collect personal information such as name, address, e-mail, telephone number and other details. However, before collection of data, we will identify the purpose for which the information is being collected.
- We will use lawful and fair means to collect personal data only after you have given consent.
- By no means, we will sell, trade or let any third party view the collected information, unless with your prior consent or to offer a service requested by you or if we are required by law to disclose it.
- All calls made to and from www.lakemedicalgroup.com are recorded and strictly monitored. There are reasonable security safeguards in place against loss or theft, unauthorized access, use or modification of personal information collected by us.
- We have employed tracking tools in order to gather and analyze statistical data collected from our website visitors. This is done to improve the quality of our website and to make it user-friendly. Since this data is non-personal, www.lakemedicalgroup.com has the right to collect, own and use it for promotional purposes. However, it is done in a manner that doesn’t permit the identification of the data as related to an individual.
- At www.lakemedicalgroup.com, we reserve the right to change and update the Privacy Policy at any time. However, our company will give notice of the changes or updates before making them effective. By no means, www.lakemedicalgroup.com will be liable to you for any damage caused from changes made to the Privacy Policy, if any.
- Please take note that we take no responsibility for the privacy practices of other websites to which we may provide links. Kindly go through the privacy policies of each linked website in order to determine the safety of data submission.
HIPAA compliance
- PHI (Personal Health Information) of an individual contained in the process of billing services from physicians, reviewing of reports and summaries of services will be protected as per the requirements of the HIPPA (Health Insurance Portability and Accountability Act).
- Disclosure of PHI for medical billing purposes will be made in conjunction with the covered entities such as healthcare clearing houses that are guided by HIPAA regulations.
- Personally identifiable health information can be used and disclosed by us for the purpose of treatment, payment and healthcare operations.
- As a billing company, we will use PHI to obtain physician payment for services that we offer in conjunction with medical treatment.
Cigna Collaborative Care is Cigna's approach to achieving the same population health goals as accountable care organizations (ACOs):
Lakeside Medical Group accepts most major insurance plans so you can access all of our contracted hospitals, health care centers, doctors, specialists, pharmacies, diagnostic centers, labs and providers in Mexico. Here are the many of the plans we accept. If you don’t see your insurance listed call us anyway as we may be able to accept it.
Our contracting team add insurance partners regularly.If you don’t see your insurance listed call us anyway as we may be able to accept it.
For questions, please call us in our main office in Ajijic at 376-766-0395 or tollfree from anywhere in Mexico at 01-800-631-9396. Our US and Canadian toll free number is 1-888-449-7799
AARP Medicare Complete
Aetna
Aetna HMO
Aetna International
Aetna Medicare Advantage
Aetna Medicare HMO
Aetna Select
Aetna Senior Plans
Affinity Health Plans
AIG Travel Guard
Alberta Blue Cross
Allegiance and Allegiance Montana Plans
Alignment Health Plans
Allianz Global
Alliant Health Plans
Ambetter Advantage
Ambetter Arkansas
America’s Choice Provider Network
American Republic Insurance
Amerigroup
Anthem
Anthem Blue Cross
Anthem Blue Cross
Anthem Blue Cross and Blue Shield Colorado
Anthem Blue Cross and Blue Shield Connecticut
Anthem Blue Cross and Blue Shield Indiana
Anthem Blue Cross and Blue Shield Kentucky
Anthem Blue Cross and Blue Shield Maine
Anthem Blue Cross and Blue Shield Missouri
Anthem Blue Cross and Blue Shield Nevada
Anthem Blue Cross and Blue Shield New Hampshire
Anthem Blue Cross and Blue Shield Ohio
Anthem Blue Cross and Blue Shield Virginia
Anthem Blue Cross and Blue Shield Wisconsin
Anthem Health Keepers
April International Plans
APWU Health Plans
Arkansas Blue Cross and Blue Shield
ARTA Travel Plan Benefits
Assist Card
Astiva Health Plans
Atlas World Trips
Atrio Advantage Plans
Avera Plans
AwayCare
AXA
BaylorScott & White Health Plans
Bankers Fidelity
Bankers Life
Battleface Plans
Berkley Canada
BCBS Excellus
Bell
Best Doctors
Blue Benefit Administrators of Massachusetts
Blue Card
Blue Cross & Blue Shield of Mississippi
Blue Cross & Blue Shield of Rhode Island
Blue Cross and Blue Shield of Alabama
Blue Cross and Blue Shield of Hawaii
Blue Cross and Blue Shield of Illinois
Blue Cross and Blue Shield of Kansas
Blue Cross and Blue Shield of Kansas City
Blue Cross and Blue Shield of Louisiana
Blue Cross and Blue Shield of Massachusetts
Blue Cross and Blue Shield of Minnesota
Blue Cross and Blue Shield of Montana
Blue Cross and Blue Shield of Nebraska
Blue Cross and Blue Shield of New Mexico
Blue Cross and Blue Shield of North Carolina
Blue Cross and Blue Shield of Oklahoma
Blue Cross and Blue Shield of South Carolina
Blue Cross and Blue Shield of Texas
Blue Cross and Blue Shield of Vermont
Blue Cross Blue Shield Massachussetts
Blue Cross Blue Shield of Arizona
Blue Cross Blue Shield of California
Blue Cross Blue Shield of Florida
Blue Cross Blue Shield of Georgia
Blue Cross Blue Shield of Michigan
Blue Cross Blue Shield of North Dakota
Blue Cross Blue Shield of Wyoming
Blue Cross Federal Employee Program
Blue Cross Medicare Advantage
Blue Cross Medicare Supplement C Plan
Blue Cross of California
Blue Cross of Canada
Blue Cross of Idaho
Blue Shield of California
BlueCard Worldwide
BlueCross BlueShield of Puerto Rico
BlueCross BlueShield of Tennessee
BlueCross BlueShield of Western New York
BlueShield of Northeastern New York
Blue Shield of California Promise Health Plan
BMI Plans
Bright Healthcare
BUCA Dual Plans
CAA Travel Insurance
California Anthem Blue Cross
CAA Canadian Automobile Association
CAN Assistance
Canada Life
Capital BlueCross
Care First Plans
Care Improvement Plus
Care Plus
Care Plus Health Plans
CareFirst BlueCross BlueShield
CareSource Plans
CF Travel Assistance
Chambers of Commerce Group Insurance Plan
ChampVA
CHPHP Medicare Choice Plans
Cigna
Cigna Global
Cigna HealthSpring
Cigna Multiplan
Central Health Medicare Plans
Central States Indemnity
Claria
Clover Health Plans
Combined Insurance
Connecticare Plans
Connecticut Anthem Blue Cross Blue Shield (WellPoint Health Network)
Coventry Health Care
Coventry Health Care of Kansas Inc.
Delta Health System
DesJardins
DEVOTED Health
Directors Guild Plans
Emblem/Emblem Group Health
Empire Blue Cross Blue Shield
Empire Plan
Essence HealthCare
Excellus BlueCross BlueShield
Fidelis Care
First Choice Health
Florida Blue
Foreign Medical Program
Foreign Service Benefit Plan
Forethought Insurance
Freedom Health Plans
GEHA
Geisinger Advantage Plans
Geisinger Standard Plans
GEO Blue
GHI
GHI Empire
GHI Out of Network Claims
GMS Health Insurance
Global Excel Plans
GMMI
Good Neighbor Insurance
Great West Life
GreenShield of Canada
GUC - Global Underwriters
Harvard Pilgrim
HMA
HCC Life Insurance
Health Alliance Plans
Health Care International
Health First
Health Net
Health Partners
HealthPlan of San Mateo-HPSM
Health Smart
HealthWest Partners
Highmark Blue Cross Blue Shield
Highmark Blue Cross Blue Shield Delaware
Highmark Blue Cross Blue Shield West Virginia
Highmark Blue Shield
HMSA BCBS of Hawaii
Horizon
Horizon BlueCross
Horizon Blue Cross and Blue Shield of New Jersey
Horizon New Jersey Health
HPHC Insurance Company
HTC PLans
Humana Advantage Plans
IEHP Dual Choice
IMR
Independence Blue Cross
IMG-International Medical Group
IMPERIAL Health Plans
John Hopkins Plans
John Hopkins Medicare Advantage Plans
Kaiser Foundation Health Plan
Kaiser Permanente
Kaiser Health Plans of California
Kaiser Health Plans of Colorado
Kaiser Health Plans of Georgia
Kaiser Health Plans of Hawaii
Kelsey Care Advantage
LA Capitale/CAN Assistance
Mail Handlers Benefit Plan
Manulife
MEDCO Travel Plans
Medica
Medical Mutual
Medicare Advantage Plans
Medicare Supplement Plan C
Medicare NB
Medico Plans
Medipac
Medipac Travel Insurance
Medigold
Medavie Blue Cross
MEDOC Plans
Memorial Hermann Plans
MHG Ocean Benefits
Moda Health Plans
Molina Plans
Michigan Blue Cross Blue Shield
Multiplan
NALC Health Benefit Plan
Network Health
New Era Plans
New Hampshire Anthem Blue Cross Blue Shield (WellPoint Health Network)
New York Blue Cross Blue Shield (Empire)
NOVA Health
Ohana
Ohana Value HMO
Ontario Blue Cross
Optima/Sentara
Optimum Health Plans
OSCAR
OTIP
Pacific Blue Cross
Pacific Source
Pacific Source Medicare
Paramount Plans
PEHP Utah
Peoples Health
PHCS
Physicians Mutual
Pilgrim Health
Potawatomi Insurance
Preferred Care Partners
Preferred One
Premera Blue Cross
Premera Blue Cross
Premera Blue Cross and Blue Shield of Alaska
PrimeWest Health Plans
Priority Health
Prominence Health Plans
Providence Health Plans
Quartz Plans
RBC Insurance
Regence Blue Shield
Regence BlueCross BlueShield
Regence BlueCross BlueShield
Regence BlueShield
Regence BlueShield of Idaho
Regency Expat Plans
Regions
Renown Plans
Rocky Mountain Health Plan
Rocky Mountain HMO
Royal Bank Plans
RTAM
Santa Clara Family Health
Scott and White Insurance
Scott and White Senior Care Plans
Screen Actors Guild Health Plans
Select Health
Senior Care Plus
SERS School Employees Retirement System
Seven Corners
Sharp Healthcare Plans
Silverback TPA
Simply Healthcare Plans
State Farm
STA Travel Insurance
Summa Care
Sun Life Financial
Sutter Advantage (California)
Tour Mate
Tour Med
Thrivent Financial
Trans America Life
Transwestern Plans
Travel Guard
Travel Insurance 4 Medical
Trawick Travel Insurance for International Travel
TRICARE
Tricare For Life
Tricare for Life (All Regions 1-12)
Tricare Overseas
Tricare Prime
Tricare South
Tricare West
Trident Global Assistance
TrustMark Insurance
TUGO/TUGO Travel Insurance
UHSS
UMR
Unicare
United American Insurance
United Health Care Private Plans
United Health Care Global (emergency coverage only)
United Health Care Medicare Advantage Plans (emergency coverage only)
United Health Care Passport (emergency coverage only)
United Health Care West Private Plans
United Health Shared Services Private Plans
United of Omaha Life Insurance Company
UPMC
USAA Life/Health Insurance
USAA Travel Insurances
Vantage Health Plans
Veterans Administration Health (VA)
Veterans Affairs Canada (VAC)
Village Health
Vitality
Vitality Choice
Volunteer Card
Washington State Premera Blue Cross
WellCare by Health Net
WellMark
WellMed
Wellmark Blue Cross and Blue Shield
Wellmark Blue Cross and Blue Shield
Wellpoint Health
WPS
Western Health Advantage Plans
WSR
If your plan is not listed or if you have questions about Lakeside Medical Group please call us
Radiologists are doctors who do imaging tests, like X-rays, ultrasounds, and MRIs.
In the vast landscape of healthcare, the need for urgent care services is undeniable. Whether it's a sudden illness, minor injury, or unexpected health concern, timely attention is crucial. Lakeside Medical Group (LMG) stands as a beacon of rapid response, delivering Urgent and Emergency Care services for American and Canadian expats living part or full-time in Mexico. In this article, we delve into the significance of urgent care, Lakeside Medical Group's role in providing swift assistance, and how expats in Jalisco can benefit from this efficient healthcare model.
<h3 class="question">How much does this cost?</h3>
<p class="answer">There are NO costs to join Lakeside Medical Group. Registration and Membership are FREE. There are NO hidden costs. No monthly fees. No fine print charges.As a member you would have access to our entire hospital and doctor network in Mexico including your area. Patient members of our medical group are not responsible for deductibles or co-insurance.We accept over 350 different American and Canadian insurances. Some insurers in the USA offer the same international benefits for their insured members. And some insurers offer different coverage outside of the USA. For example many Medicare Advantage plans offer urgent and emergency only coverage outside of the USA. Please check with us for any specific information regarding your policy.</p>
Question : How much does this cost?▼
There are NO costs to join Lakeside Medical Group. Registration and Membership are FREE. There are NO hidden costs. No monthly fees. No fine print charges. As a member you would have access to our entire hospital and doctor network in Mexico including your area. Patient members of our medical group are not responsible for deductibles or co-insurance. We accept over 450 different American and Canadian insurances. Some insurers in the USA offer the same international benefits for their insured members. And some insurers offer different coverage outside of the USA. For example many Medicare Advantage plans offer urgent and emergency only coverage outside of the USA. Please check with us for any specific information regarding your policy.
Question : What are the benefits of joining? ▼
As a patient member of Lakeside Medical Group you will enjoy NO DEDUCTIBLES and NO CO-INSURANCE when using your existing US or Canadian insurance in our network of hospitals and medical providers. Most hospitals, doctors, labs, diagnostic centers and pharmacies in Mexico do not accept American insurance plans and those ones that do often require you to pay up front or pay a large deposit. They may also charge you the deductible and Co-Insurance. As a member you would have access to our entire hospital and doctor network in Mexico including your area. Patient members of our medical group are not responsible for deductibles or co-insurance. Our patient members do NOT pay deductibles or co-insurance. We charge a nominal co-pay of 100 pesos copay for regular office visits, labs and diagnostics. Hospital stays may incur a slightly larger co-pay but the fees are capped at a very low amount. Additionally our Managed Care model allows you to receive coordinated and continuity of care with Board Certified physicians all covered by your existing insurance.
Question : What standards of care do our doctors and hospitals provide? ▼
Our network of physicians and hospitals adhere to the stringent AMA (American Medical Association) guidelines and protocols. Our doctors and hospitals must meet the stringent American Medical Association Standards of Care in order to work with us.
Question : What do I do in an emergency? ▼
We have 24-7 emergency lines with bilingual operators.
CLICK HERE to download our 1-2-3 emergency guide
24-7 EMERGENCY LINES :
Lake Chapala: 376-688-3315 / 376-766-0395
San Carlos-Guaymas: 622-980-0503
Mazatlan: 669-226-0507
Merida: 999-316-7025
Puerto Vallarta: 322-308-0022
Rest of Mexico: 376-766-0395
Toll Free from any phone in Mexico: 800-681-9396 (do NOT dial a 1 in front of the 800)
Toll Free from the USA and Canada: 1-888-449-7799
Question : How does scheduling work?▼
Our office handles all scheduling. Scheduling with our specialist providers may take 2-3 business days to confirm an appointment due to the various physician schedules. You can call in any time to request appointments or you can send an email to
This email address is being protected from spambots. You need JavaScript enabled to view it. Also you can call our offices at 376-766-0395 to schedule an appointment with one of our primary care physicians and specialists:
Ajijic and Chapala (376) 766-0395
Puerto Vallarta (322)-308-0022
San Carlos-Guaymas (622)-980-0503
Mazatlan (669)-226-0507
Merida (999)-316-7025
Cabo San Lucas (624)-980-0503
Toll Free from the USA and Canada 1-888-449-7799
Toll Free from any phone in Mexico 800-681-9396
Question : Am I responsible for Deductibles and CO-Insurance? ▼
No, you are not responsible for deductibles and co-insurance. Patients join some medical groups in order to enjoy many things like managed care, highly subsidized deductibles and highly subsidized co-insurance.
Question : What is Managed Care and How does it work?▼
Managed Care is a health care delivery system organized to manage cost, utilization, and maintain high quality of healthcare in which patients are managed by a contracted network of doctors and hospitals, and in which the cost of treatment is monitored and the quality of medical services is monitored and kept to highest standards. Our medical group and patient care is based on the Managed Care model. Our primary care physicians work as gatekeepers as they initially see our patients in our medical offices and then any referrals medical necessary are referred to the specialists, surgeons, pharmacies, hospitals and diagnostic centers. Our primary care physicians and staff will facilitate your care with our network of providers and hospitals. Emergencies are handled differently. Please call or email into our offices at 376-766-0395 to schedule an appointment with one of our primary care physicians. As long as we authorize and manage your care within our provider network then there is no charge to you. The only requirement is that we manage your care and handle the scheduling within our provider network and that our members remain compliant with the prescribed medical treatment. Feel free to call anytime M-F 9-5. Our numbers are listed below :
CLICK HERE for info on Managed Care
24-7 Emergency Numbers :
Ajijic and Chapala (376) 766-0395
Puerto Vallarta (322)-308-0022
San Carlos-Guaymas (622)-980-0503
Mazatlan (669)-226-0507
Merida (999)-316-7025
Cabo San Lucas (624)-980-0503
Toll Free from the USA and Canada 1-888-449-7799
Toll Free from any phone in Mexico 800-681-9396
Question : How do we work? ▼
Lakeside Medical Group operates in a Managed Care environment system very similar to how an HMO works in the USA: your primary care physician works directly with you, the specialists and providers as needed to manage your medical care. And we do this through your existing insurance company. You do not have to purchase a new policy or pay a membership to be part of the Lakeside Medical Group. This way we can extend coverage to the patients that join our network so you do not have to pay out of pocket.
Question : How do we work with American and Canadian insurances companies? ▼
Lakeside Medical Group is a Managed Care Medical Group. As such we maintain contracts and agreements with over 450 different American and Canadian insurance companies. We simplify the maze of the the healthcare system and offer you a seamless experience and make our services accessible to you. We accept most major insurance plans and bill for services through your insurance — just like a typical doctors office or hospital in the USA.
Question : Where are you located? ▼
Our main office is located at Hidalgo 244 in Chapala, Jalisco, Mexico.We can be reached 24-7 by phone. Please see our phone numbers at the top of our home page.
Question : Do you have offices in other areas? ▼
All of our administration and management takes place in our main office in Chapala, Mexico. We do not maintain offices in other locations. Our contracted doctors and hospitals around Mexico help facilitate the occasional administrative issues.
Question : Is my policy different outside of the USA? ▼
Insurance Coverage often differs between policies. Some insurers in the USA offer the same international benefits for their insured members. And some insurers are different, like Medicare Advantage plans. Please check with us for any specific information regarding your policy. Your coverage with Lakeside Medical Group may be the same as in the USA or it may be different. Coverage is policy specific.
Question : What types of coverage are available with my USA insurance plan? ▼
Outside of the USA your insurance plan may offer you the following benefits: Emergency/Urgent Care and NON-emergency Emergency/Urgent Care only Certain VA (Veterans Administration) programs offer specific coverage. Please contact us for more information about your policy
Question : The code my Lakeside Membership ID is UC001. What does this mean? ▼
This means that you have coverage with us for authorized care in our hospital network for urgent and emergency care only in Mexico. Please contact us at
This email address is being protected from spambots. You need JavaScript enabled to view it. for any questions you have or
CLICK HERE to see details on your coverage.
Question : The code my Lakeside Membership ID is FC001. What does this mean? ▼
This means that you have coverage with us for authorized care in our hospital network for urgent and emergency care and NON-emergency routine care in Mexico. Please contact us at
This email address is being protected from spambots. You need JavaScript enabled to view it. for any questions you have or
CLICK HERE to see details of your coverage.
Question : The code my Lakeside Membership ID is VA001. What does this mean? ▼
This means that you have coverage with us for authorized care in our hospital network for specific coverage under your VA plan. Please contact us at
This email address is being protected from spambots. You need JavaScript enabled to view it. for any questions you have or
CLICK HERE to see the details of your coverage.
Question : What happens if I have Emergency Only coverage but I need routine labs and visits? ▼
In general you would need to work directly with the lab and doctor and pay them cash. We do not get involved in cash transactions. The doctor or lab that you wish to use would discuss the costs directly with you.
Question : Can I visit Lakeside Medical Providers in other cities in Mexico? ▼
Yes, you’re welcome to see any Lakeside Medical provider including doctors and hospitals in Mexico. We use a cutting-edge electronic health record system, so your health data can be accessed anywhere you go. The coverage depends on your benefits with us. Please contact us for scheduling and info
Question : Do you accept Medicare? ▼
Standard Medicare A and B can not be used outside of the USA. If you only have Standard A and B there is absolutely no applicable coverage for you in any way in Mexico. We do not accept Standard Medicare A and B.
We accept Medicare Advantage Plans If you have a Medicare Advantage Plan (also called a C Plan or Replacement Plan) then we likely can accept your plan and offer EMERGENCY ONLY coverage. We accept most every Medicare Advantage Plan however please be aware that most Advantage Plan are only for EMERGENCY COVERAGE in Mexico. Some examples are AARP-United Health Care are for EMERGENCY ONLY coverage. Other Aetna Advantage, Cigna, Blue Cross Medicare Advantage, Senior Care Plus and many others. are similar . We accept almost every one. You can see a more complete list on our site
Click Here. Coverage with us does not replace or change any of your current benefits
Question : What happens if I goto a provider not participating in our network? ▼
The participating providers in our network including the hospitals have made an agreement to work with Lakeside Medical Group and provide care for you. In general if you choose to go out of our network you would be fully responsible for payment to the provider or hospital.
Question : How can I add my doctor to your network? ▼
Please send us your doctors contact info and we will invite your physician to join our network. Each physician is carefully screened to make sure he/she meets our standards of excellence as well as the required physician licensing and registration.
Question : Do I get a Membership ID? ▼
Yes. All members will get a free wallet size plastic Membership ID like below or a digital membership ID usable on any smart phone.
Question : What is the difference between a CO-Pay and CO-Insurance? ▼
A co-pay is a set fee per event. Like 100 pesos per visit. CO-Insurance is a percentage of billed charges, usually around 20%. Our patient members are NOT responsible for CO-Insurance
Question : Can co-pays be waived? ▼
Co-pays can only be waived for a financial hardship that you or your family may experience. If you feel that you qualify for a co-pay waiver please let us know and we can send you the form to fill out.
Question : What happens if I need to goto the hospital that is not in our network? ▼
If you experience a medical emergency goto the closest emergency facility to your location. As soon as you are stable please call us. If you are medically stable we will make our best efforts to transport you to one of our network hospitals. In the case that we are not able to transfer you for any reason our staff will assist you with the paperwork for an insurance reimbursement from your insurer. If the hospital is in our network please let them know to immediately call us.
Question : Why do I need to supply a gov issued ID?▼
Providing a gov issued ID as part of the registration process will expedite your admission to any of our network hospitals with no delay. You will be able to have streamlined and rapid medical care with no additional paperwork or deposits up front. We accept all types of gov ID like passports, drivers licenses, FM3, resident cards, Visas. As long at it is issued by a goverment body and has your picture on it then it will be acceptable.
Question : Why do I need to sign my insurance form beforehand?▼
Without a signed insurance form beforehand the hospital will likely ask for a large deposit up front for any admission. Having one on file with us will expedite your admission to any of our network hospitals with no delay. Our members have unfettered access to our facilities for authorized medical care. No deposits needed. No paperwork. No waiting for admin issues - You will be able to have streamlined and rapid medical care with no additional paperwork or deposits up front. Additionally many times the form will be needed for separate providers and having the form on file will give you peace of mind with no need to worry about deposits and administrative delays for each and every provider. At any time and for any reason you can request a copy of the form and info sent to your insurance company after any visit, diagnostic or admission. We will supply this info to you immediately.
Question : Why do I need to register beforehand?▼
When you are having a medical emergency the last thing anyone needs is more forms to read and sign. Having your registration complete with us allows you to have efficient coverage for your medical needs in Mexico
Question : Do we sell insurance?▼
No. Lakeside does not sell or offer any insurance plans whatsoever.
Question : What are the residency requirements?▼
We do not have any residency requirements. Many of our patients are full time residences of Mexico, part time residences, snowbirds and tourists.
Question : What about Canadian OHIP and MSP plans?▼
We accept some OHIP and MSP plans and these plans will only cover you for services provided in our hospital located at Hidalgo 148A San Antonio Tlyacapan.
Question : Do I need to renew my membership? ▼
You do not need to renew your membership with us. Your membership is based on your USA or Canadian policy so as long as you keep your current insurer or an insurer we accept active with your premiums paid to them then you will remain active with us.
Question : Does my insurance need to have a minimun coverage amount?▼
We require a minimum of $100000.00 USD in coverage. Most insurance plans offer far more than that so we accept most plans
Radiation oncologists are medical doctors who specialize in using radiation therapy to treat people who have cancer.
Pulmonologists are medical doctors who further specialize in the diagnosis and treatment of lung disease, such as asthma, emphysema, or pneumonia.
If you are a hospital or a doctor and wish to become a provider in our network please send us the following information: 1) copy of your cedula profesional 2) cofepris license. Our provider vetting process is lengthy and we only accept providers who meet our stringent requirements for medical care. A site visit is usally required. You can send your info to This email address is being protected from spambots. You need JavaScript enabled to view it. for provider consideration.
